State Farm® Insurance Agent Chris O'Farrell

"Cassie provided excellent customer service to me. Her product knowledge and communication skills made the process of changing insurance carriers easy and pleasurable."

"Spoke with Steve today. Fantastic agent!!! Went over and above his duties to help me. You will definitely be surprised about your experience with insurance agents after you talk with Steve. Highly recommended"

"Stephen Vaugh has gone above and beyond to assist me through the entire process. I was able to save time and money with his help. Any time I have questions I am immediately responded. I couldn't have asked for better service. Every member of their office I have interacted with has been professional and attentive. Very positive experience. I Definitely recommend them for your insurance needs."

"Thank you! Cassie was amazing, could not had asked for a better agent to serve this broke active duty sailor in need. She even gave my wife advice about the military life as a spouse. If you ever find yourself trying to quote with Chris O'farrell State Farm, make sure to ask for Cassie, she'll take care of you."

"We had a great experience here with Stephen Vaughan. Our Florida home insurance was cancelled for no apparent reason. (We have a fairly new roof.) Stephen fixed us up with equivalent insurance at almost half what we were paying. He went on to do a car policy. Again with matching coverage at almost half what we were paying. Great service, great communication, and excellent follow-up assistance after the fact. These will be my go-to insurance people for the future."

"Kelly B and Stephen V might actually be rock stars but only better! They both worked with me over the span of several months in order to ensure that my life insurance and car insurance policies were exactly what I needed/wanted. We are a family of happy campers over here!!"

"Anna Vasquez was quick and easy to work with. I finally have home owners insurance and I appreciate the help so much!"

"The customer service provided at Chris O'Farrell's office by him and his staff is a the true meaning of sincere customer service. Each member is always ready and available to assist with your needs. My experience with Kelly is always a pleasure, her knowledge with any question or issue is top notch and handles each experience with such professionalism. I would recommend this office to anyone looking for insurance needs and be able to positively guarantee that they will be more than satisfied with their experience. Thank you Kelly for always taking care of me and to Chris for such an amazing staff."

"We are extremely pleased with the service we have received from Chris and his staff. Paige is very friendly and knowledgeable and helped us with setting up our vehicle and homeowners policies. Responses to questions were prompt and very professional. We highly recommend this Agent and his phenomenal employees!"

"Cassie and the entire State Farm team are awesome over there! She converted me from that one insurance with the lizard and killed their prices. Plus, the personalized service! Can’t go wrong!"

"Staff are wonderful, experienced, helpful, respectful. Cassie, and Paige are a pleasure to work with over the phone. I highly recommend working with this agency, whether it's life, home or auto, they have you covered."

"Chris is great at helping out"

"I want to say a big thank you to Kelly, she was available for me anytime I called or text her to pay my bills! I feel lucky that Kelly too such good care of me. I would highly recommend State Farm if anyone need insurance!"

"Mr. O’Farrell office took over after the death of our previous Statefarm insurer. Prior to him taking over we have been with Starefarm for over 40 years with home and auto insurance. I inherited a house that was 15 years old since it was built and had been insured by Statefarm from the beginning and never filed a claim with this house. After transferring the house to my name, O’Farrell cancelled my insurance because the roof (with architectural shingles and at least another 10 years of life) was 15 years old. When asked about it, he said the policy of Statefarm was to work out a deal with the policyholder or cancel. But they never asked us about a deal, they forgone their own policy and cancelled, even though I was a military member on the cusp of deploying. The few people I dealt with in the office were not professional (I saw one employee with crayons and a coloring book with no children). Mr. O’Farrell offered no options of suggestions to keep a customer. I told him once I renovate my roof, I would not return to him and he said that was fine. Completely destroying a 40 year relationship because they decided not to follow their own Statefarm policy. Worst insurer I ever had to deal with…."

"I had the greatest experience, from my call with Cassie to talking to Chris! They were fun and full of energy, it actually felt like talking with friends!! I highly recommend"

"Your office staff is the best!!! Paige was very helpful an helped me with all my questions. Thank you."

"They've helped me find the best insurance I could get for the money I wanted to pay! Always answers emails and questions timely and very professional. I have recommended them and will continue to do so"

"Paige was terrific! She helped me and enlightened me with knowledge about my coverage and made sure that I was well taken care of. She is the one in a million customer service representative! Happy I switched to state farm and lucky to have had such a wonderful experience! Thank you Paige 😊"

"Paige Was wonderful to work with very Informative we really really love to work with."

"Cassie Wilson is the most professional, knowledgeable, and patient Insurance Agent I have ever dealt with. We changed over our auto insurance after being with another Insurance Company for over 30 years and saved ourselves over $100 per month. Since then we have changed our home owners too and saved. Cassie is the person to talk to about all your insurance needs. Call Chris O’Farrell today and ask for Cassie. You will be glad you did. Thank you Cassie and Chris for your excellent customer service."

"I called to get a better rate for car and home owners insurance. I initially spoke with Cassie Wilson and she is the best. She was able to bundle both and I got great rates. She is so sweet and professional. She was always so helpful and very quick to respond. I also had the pleasure to speak with Kelly and she was wonderful as well. I would highly recommend them!!!"

"Outstanding service and the prices were half of what I was paying Geico."

"Incredible service by incredible people. Paige helped me get the insurance I needed and could afford! Chris also helped answer any questions I had! Overall outstanding work done here."

"Chris O'Farrell and Cassandra Wilson assisted me in switching 3 insurance policies. Chris and Cassie are enjoyable to work with and made the entire process seamless. Both are very prompt in their responses and share easy to understand knowledge when any inquiries come up. Thank you, Chris and Cassie for your outstanding customer service, continous support and for making a daunting task simple."

"The process of applying for insurance was quick and easy. Thanks to Cassie for that."